returns policy

effective date: 24/12/2025

at Greater love, every piece is created with intention, care, and meaning. because of the nature of our limited releases, please read the policy below carefully before purchasing.

returns & exchanges

we accept returns within 14 days of delivery, provided that:

the item is unworn
the item is unwashed
the item is in its original condition
original tags and packaging are intact

items that show signs of wear, washing, damage, or odour will not be accepted.

limited drops

many Greater love items are released in limited quantities.
once a drop sells out, exchanges may not be available.

where exchanges are not possible, eligible returns will be processed as a refund only.

non-returnable items

for hygiene and safety reasons, the following items are non-returnable and non-refundable, unless faulty:

headwear (caps, hats)
accessories
items marked as final sale

faulty or incorrect items

if you receive an item that is faulty, damaged, or incorrect, please contact us within 7 days of delivery.

include:

your order number
clear photos of the issue

we will arrange a replacement or refund where appropriate.

return process

to request a return:

email us at info@greaterlove.uk
include your order number and reason for return
wait for confirmation before returning the item

returns sent without prior approval may not be processed.

return shipping

customers are responsible for return shipping costs unless the item is faulty or incorrect
we recommend using a tracked service, as we cannot be responsible for items lost in transit